Not resolved
2.2
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
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I stayed three nights at the Wingate By Wyndham hotel in Atlanta on Cobb Parkway. The first night there someone opened my room door at 12:30 at night.

I shouted out and the door closed. I called the front desk and the night clerk gave me a long string of lies and moved me to another room. In the morning the manager was there and said that he was investigating the incident. In the afternoon I was told that a 'trouble key' had been issued to another guest because their new key system was not working well.

The next time I saw the night clerk I got another string of lies. It was the worst hotel experience I have ever had.

Review about: Wingate By Wyndham Room.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

I liked: Location was on cobb parkway in atlanta.

I didn't like: Being lied to repeatedly.

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