I booked one room for one night at the Wingate by Wyndham hotel off of I-95, exit 133 in VA. I arrived the evening of my stay and checked in.
I received one room key and signed the paper work listing my room and the price of $79.20 for one night including taxes. I got my receipt for my one room the next morning and checked out. When I arrived back home several days later, I saw that they had charged me for 6 rooms at $79.20 each.
I called the hotel (the manager was off), I called the corporate office 5 times (they said they would get back to me and never did), I filed a complaint with the BBB, the VA Office of Consumer Affairs, and now, the Attorney General of NJ where they are HQed. I stay in hotels about 30 nights a year and have never been this mad at a company.
Product or Service Mentioned: Wingate By Wyndham Manager.
Monetary Loss: $369.