I’ve been staying at the Wingate by Wyndham Page Rd, Durham, probably at least 15-20 times in the last year and have thankfully been getting the “medical” discount due to my disability and doctor appointments in the area. After requesting when making the reservation, a particular room (#125) because it has a roll-in shower and due to my disability is easier for me to access, tonight makes the third (3rd) time they had given that room to someone else prior to my arrival.
I had choice but to accept a room with a tub shower tonight.
It’s necessary that i shower before the doctor appointment tomorrow. But this is the LAST time I or my family members will ever stay at a Wingate or Wyndham hotel ever again.
Product or Service Mentioned: Wingate By Wyndham Room.
Reason of review: Order processing issue.